FAQ · Happy Stay
Frequently asked questions
Find the most common questions. For details on each service, see the service page.
General questions
3 questions
How do I get a quote?
Message us on WhatsApp describing your need and, if possible, attach a few photos. We reply with a tailored quote.
Do you show prices on the website?
No. Pricing depends on your situation; each quote is prepared individually via WhatsApp.
Which services do you offer?
Sofa and armchair, mattress, carpet and window cleaning, plus a concierge service in Agadir.
Which fabrics do you clean?
Tell us your sofa's upholstery on WhatsApp (fabric, leather, velvet…) and we will confirm.
Can you remove every stain?
It depends on the nature and age of the stain. Send us a photo for an assessment.
What are your prices?
Pricing depends on the sofa and its condition. Request a quote on WhatsApp.
Do you also clean armchairs and chairs?
Yes for armchairs; tell us your need on WhatsApp for anything else.
Which mattresses do you clean?
Tell us the type on WhatsApp and we will confirm.
Can old stains be removed?
It depends on the stain. Send a photo for an assessment.
What are your prices?
Pricing depends on the size and condition of the mattress. Request a quote on WhatsApp.
Do you come to my home?
Tell us your address on WhatsApp and we will explain the possible arrangements for your mattress.
Which carpets do you clean?
Tell us the material and size on WhatsApp and we will confirm.
What are your prices?
Pricing depends on the size, type and condition of the carpet. Request a quote on WhatsApp.
Could the colours fade?
We assess each carpet before working on it. Send us a photo.
Do you come to my home?
Tell us your address and the size of the carpet on WhatsApp: we will explain the possible arrangements (on-site or pick-up), confirmed in the quote.
Which windows do you clean?
Windows, glass doors, verandas and shop fronts; tell us your case on WhatsApp.
What are your prices?
Pricing depends on the type of glazing, surface and accessibility. Request a quote on WhatsApp.
Do I need to be present?
To be confirmed with the team when the appointment is arranged.
Do you work in apartment buildings?
It depends on access; describe your situation on WhatsApp.
Which properties do you manage?
Describe your property on WhatsApp and we will confirm whether we can help.
Which services are included?
Services are defined with you according to your needs.
What are your prices?
Request a quote on WhatsApp.
How does the key handover work?
Arrangements are agreed together when the service is set up.
Didn't find your answer?
Message us on WhatsApp: the team will reply and can prepare a tailored quote.